Returns & Exchanges

We want you to experience your best sleep ever, which is why we offer a 90-night trial for all Ozlo Sleepbuds. If you are not completely satisfied with your purchase, you can return your items for a full refund within the trial period.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to start the process.

2

Print Your Label

Once approved, we will provide a prepaid shipping label via email for you to print and attach to your package.

3

Pack Your Sleepbuds

Place the Sleepbuds, charging case, and all original accessories securely back into the original packaging.

4

Drop Off and Refund

Drop the package at any authorized carrier location; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing